Terms and Conditions
Effective Date: 19-11-2024
Welcome to Originals, your trusted online premium perfumes and cosmetics destination. By accessing or using our website originalslk.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By visiting our website and/or purchasing from our eCommerce platform, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. These terms govern your use of the site and transactions with us.
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that the information provided on our website is error-free. In case of any discrepancy, we will notify you before proceeding with the order. Products are subject to availability and may be discontinued or out of stock.
3. Orders and Payments
- Order Acceptance: Your order is considered an offer to purchase, and we reserve the right to accept or decline any order.
- Pricing: Prices are displayed in LKR and may change without notice. The price at checkout will be the price applicable to your order.
- Payment Methods: We accept payments via [list payment methods such as credit/debit cards, PayPal, Payhere, etc.]. All transactions are processed securely.
4. Shipping and Delivery
- Shipping Charges: Shipping costs will be calculated based on the delivery address and order weight. You will be notified of the total shipping cost before completing your purchase.
- Delivery Times: Estimated delivery times will be provided during checkout. We are not responsible for delays caused by external factors such as customs or courier delays.
- International Shipping: International orders may be subject to additional customs duties, taxes, and regulations. It is your responsibility to check these before placing an order.
5. Returns and Refunds
- Return Policy: You may return unopened and unused products within [X] days of receipt for a full refund or exchange. Due to hygiene reasons, perfume and cosmetics that have been opened or used cannot be returned.
- Refund Process: Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable unless the product is damaged or incorrect.
- Damaged or Defective Products: If your product arrives damaged or defective, please get in touch with us immediately, and we will assist with a replacement or refund.
6. Privacy and Data Protection
We value your privacy. Any personal information collected during your visit to our website will be handled in accordance with our Privacy Policy. This includes your payment details, contact information, and any other data you provide.
7. Prohibited Use
You agree not to use our website for any unlawful purpose or to engage in activities that may damage, disable, or impair the website. You also agree not to attempt to gain unauthorized access to any portion of our website.
8. Intellectual Property
All content on our website, including product images, logos, and text, is the property of [Your Company Name] and is protected by copyright laws. You may not use, reproduce, or distribute any content from the site without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Originals shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products purchased through the site.
10. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms shall be subject to the jurisdiction of the courts located in Colombo.
11. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. You will be notified of any changes, and the new terms will be posted on this page. Please review them periodically.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Originals